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Consultations
Veterinary Consultations are by appointment, to reduce waiting times and stress to our patients. Sick patients are always seen the same day, and we have no waiting lists for any procedures. Our consultations are longer than many veterinary surgeries. This extra time is to allow for a full and thorough examination of your pet. Vaccinations include a full health check by the vet.


Home Visits
Veterinary Home Visits are available when necessary. We are happy to visit pets at home, but we cannot bring all our surgery equipment with us and therefore the examination may not be as thorough as we would normally like. Some pets are more difficult to handle at home as they are protecting you. We will gladly discuss this with you when we make your appointment.


Surgical Treatments
Veterinary admissions wards are centrally heated day and night. All pets receive personal nursing care. You are very welcome to visit your pet and discuss progress as often as you wish, and we will make every effort to make your pet's stay as comfortable as possible. We understand how worrying it is to leave your pet, so do ask any questions as they arise and let us know of your pet's likes and dislikes.
 
Our number one goal is to make sure that your pet is as comfortable as possible during their stay at the surgery. We are very happy for you to visit your pets if they are staying at the surgery, and welcome phone calls and visits to discuss their progress.
 
Veterinary operations are performed under sterile conditions in theatre, with full monitoring during the op and recovery period. Modern anaesthetics are very safe, but we offer blood tests before surgery to detect any problems that may increase the anaesthetic risk.
 
Your hospitalised pet will not be 'shoved in a cage overnight and not seen until the morning', but will receive round-the clock nursing according to its needs.


General Advice
As well as treating animals when they are ill, and providing routine vaccinations and neutering, we offer a whole range of other services to keep pets healthy.
 

  • Advice on choosing a new pet
  • Puppy and kitten checks pre-vaccination
  • Puppy playgroup for early training and socialisation
  • Advice on training
  • Adolescent checks
  • Behavioural therapy


 

 

Fees & Payments
Veterinary Fees and Payment terms are displayed at each surgery - please discuss fees with us if payment is likely to be a problem. Estimates are offered for any procedure, but bear in mind that we often do not know what treatment will be required when we admit a sick patient - we are happy to keep you informed of costs as we go along. INSURANCE is the best way to avoid worry and ensure that you can request the best treatment for your pet. Always insure your pet BEFORE illness occurs.
 
We are happy to accept payment by cash, cheque, credit or debit card. All fees should be paid at the time of treatment please - we do not send bills or offer other credit facilities.


An Emergency
In an emergency, always telephone first - we can get vital equipment ready for you, and advise you what to do. It is almost always best to transport casualties to the surgery as this is quickest, and our life support equipment will be ready to hand.

For veterinary help and advice PLEASE EMAIL or CALL US!
Sundean Veterinary Clinic - VETS THAT CARE
01594 840404 info@sundeanvets.co.uk